General ticket refunds

Refund of tickets of performances affected by emergency phase

Due to the coronavirus emergency, several partners of InterTicket have decided to refund the tickets for affected performances. In the cases listed below, the refund is not automatic but you can request a refund by filling the form. 

After the partner's deadline for the claims, the claims will be forwarded to the payment service providers. It is important that you can not use this option for all affected performances, only for the ones the organizer has specified this refund method for InterTicket. Please make sure, you fill in the name and email address you used when executing your purchase.

1. Customer data

In case of online purchased tickets, please enter the information you used when purchasing!

2. Ticket details

Please do not enter online (website) and offline (at ticket offices) purchased tickets at the same time. If you want to redeem both types of tickets, then after saving your online tickets, repeat the process with your offline tickets.

If the show you are looking for does not appear, the organizer may not have approved the redemption yet. In this case, please be patient, check out the venue's website and turn back later.

3. Barcodes / voucher

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